1. Information We Collect

We collect various types of information for different purposes to provide and improve our Service to you.

• Personal Data: This refers to information that can be used to identify you personally. We may collect the following types of Personal Data:
  • Contact Information: Name, email address, phone number, delivery address.
  • Account Information: Contact Information & Order History.
  • Payment Information: Details required for processing payments (e.g., credit/debit card numbers, UPI IDs, wallet details). Please note that we typically use secure third-party payment gateways, and we do not directly store your full payment card details on our servers.
  • Demographic Information: We don't collect.
  • Communication Data: Phone Number.
• Usage Data: This includes information about how the Service is accessed and used. This Usage Data may include:
  Pages of our Service that you visit.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

• Session Cookies: These are temporary cookies that remain in your browser until you leave the Service to operate our Service.
• Persistent Cookies: These cookies remain on your device for a specified period or until you delete them.
• Advertising/Marketing Cookies: To deliver relevant ads and measure effectiveness.

Note: If you do not accept cookies, you will not be able to our Service & hence while ordering you confirm to accept cookies & will not be asked for the permissions.

3. How We Use Your Information

Rumi's Kitchen uses the collected data for various purposes:

• To process and deliver your orders efficiently.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of our Service.

4. Disclosure of Your Information

We may share your personal information in the following situations:

• With Delivery Partners: To facilitate the delivery of your orders, we share necessary information like your name, delivery address, and contact number with our delivery partners.
• With Payment Processors: Your payment information is shared securely with trusted third-party payment gateways for processing transactions.
• For Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal data to third parties for their marketing purposes without your explicit consent.

5. Security of Data

The security of your data is paramount to us. We implement reasonable and appropriate security measures, including physical, electronic, and procedural safeguards, to protect your Personal Data from unauthorized access, use, alteration, and disclosure.
However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We can't notify you of any changes in the Privacy Policy on this page. You are solely responsible to check this Page. In any changes, we will update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Information

• If you have any questions about these Terms, please contact us: +91-6265770008